Our products are sourced from authorized resellers of Sanrio and Hello Kitty and friends. While we are not directly affiliated with Sanrio, our partner companies maintain and uphold this legal relationship.

• Order today to get it within 4-9 business days
• Returns & exchanges accepted within 30 days of purchase
• Items are shipped directly from overseas
• Free shipping is being offered right now as part of our limited time promotion
• Questions or concerns? Contact us so we can help you out right away

Your satisfaction is paramount to us. If your order doesn't meet expectations, rest assured, we are here to assist. Whether it requires a quick solution or a replacement, our goal is your complete satisfaction with your Hello Surprises experience.